Frequently Asked Questions

Are your templates easy to use?

Our templates are designed to be user friendly. However, basic understanding of Adobe Photoshop is needed, but don’t let that hold you back! Learn how to use Photoshop from our tutorials. (Coming soon!)

What can I change/edit in the templates?

Most of our templates are designed for you to add your photos. Users may also add or remove text layers. However, since we cannot include font packages (unless it’s one of our own!) there are non-editable text options in some of our templates. Additional changes can include editing the colors of text layers or vectored elements. To learn how to apply these changes, watch our tutorials! 

How do I add images to the templates?

To add your images in our templates, you will need to add a clipping mask in the Layers Panel of Photoshop. This will put your image inside the photo layer on the design. 

How can I change the colors?

There are many ways to change colors in the template. To learn those methods, check out our tutorials! 

Will you include the font files with my purchase?

Unfortunately, we cannot distribute font files due to copyright issues unless it is one of our own fonts! We try to use as many free fonts in our designs as possible, and vectorize others so they do not become distorted. If you don’t love the non-editable font option, you can always turn that layer off and add in your own fonts!

Where can I get my files printed?

Really you can get your items printed almost any where! For photographers we recommend Miller's Lab. Most of our templates are size according to their specifications.

They do require a business account, so if you aren't a professional photographer we highly recommend Miller's sister company MPIX. At MPIX you'll get an amazing high-quality print just like at Miller's Lab. 

If you need more affordable options for your printing, please contact us for other options. 

How are your downloadable products delivered?

After checking out, a download button appears. You can download your files here. If you miss this option, or it takes a while to load, don’t worry a link to the download will also be waiting for you in your inbox.

Do you offer returns and refunds?

Due to the digital nature of the files we do not offer refunds. If you are unhappy with your purchase, please contact us. We’d be happy to help.

Can I offer your designs in my online shop?

No. In accordance with standard licensing, you may not resell, redistribute or share these templates in whole or in part for any reason; claim these designs as your own; or sell any design digitally or printed on any store (including but not limited to Etsy, Ebay, Creative Market, or general online card stores).

Do you offer custom designs?

If you are looking for custom designs, marketing, branding or website development please visit the website for our parent company, Summit View Communications or contact us directly.